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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

Question 1

What are the key trends driving the Commerce space?

A. Businesses are becoming product-centric.
B. Customers expect highly personalized and rich interaction.
C. Customers want to simplify shopping by using one channel for a given transaction.
D. None of the above.

Question 2

What are manual pricing rules?

A. Pricing rules that are suggested by the system for a sales rep to use in a quote.
B. Pricing rules that allow discounting of shipping costs.
C. Pricing rules that always require approval by a sales manager if applied.
D. Pricing rules that are automatically applied to aquote by the system.

Question 3

In order to price a dealusing the IBM Sterling quoting capability, what deal knowledge is required by selling partners?

A. PVUs required in order to run IBM Sterling Quotes.
B. Millions of quote lines per year created by selling partners.
C. The number of internal sales people who will use Field Sales.
D. The number of selling partners who will use Field Sales.

Question 4

WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A. Any B2C touchpoint, excluding B2B.
B. Web, mobile, call center, in-store, and extended channels such as social networks.
C. Web only.
D. WebSphere Commerce does not manage the customer experience.

Solutions: