37820X Certification Exam Dumps Questions in here [Dec-2021]
Updated 37820X Exam Practice Test Questions
NEW QUESTION 18
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. Avaya Session Border Controller for Enterprise
- B. Voicemail Pro
- C. 1600 series telephone sets
- D. Avaya one-X Mobile
Answer: A
NEW QUESTION 19
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A virtualized high availability Hyper-V deployment
- B. A high availability deployment on three Dell servers
- C. A high availability deployment on two Portwell Cad servers
- D. A high availability deployment on two Dell servers
Answer: C
NEW QUESTION 20
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
- B. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs 10 Teleworker licenses,
- C. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- D. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
Answer: C
NEW QUESTION 21
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Correct their personal entry in the system directory.
- B. Modify their personal directory.
- C. Create personal short codes.
- D. Button programming
Answer: A,D
NEW QUESTION 22
With Avaya Spaces, which statement is true about the what users can do?
- A. Guest level users can only text chat other users.
- B. Only the Owner/Admin level users can video call.
- C. All levels of users can text chat and video call.
- D. Only Member level users and above can video call.
Answer: D
NEW QUESTION 23
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Add In quantities for each of the components in your solution.
- C. Create a version of this diagram for each location.
- D. Cross out functionality not requested by the customer.
Answer: D
NEW QUESTION 24
With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?
- A. One user with Office Worker licence, one user with Power User licence
- B. Two users with Avaya Equinox Meetings Online virtual meeting rooms
- C. Two users with Power User licences
- D. Two users with Avaya Equinox Conferencing host licences
Answer: B
NEW QUESTION 25
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Standard HA licenses
- C. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 26
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Standard HA licenses
- C. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 27
With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?
- A. The J100 wireless module
- B. The JBM24/JEM24 button module
- C. The built-in volume boost
- D. The color display
Answer: D
NEW QUESTION 28
For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?
- A. Web browser connectivity
- B. Recording and playback
- C. Video room systems as participants
- D. Live broadcast for 750 viewers
Answer: C
NEW QUESTION 29
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. Avaya Session Border Controller for Enterprise
- B. Voicemail Pro
- C. 1600 series telephone sets
- D. Avaya one-X Mobile
Answer: A
NEW QUESTION 30
Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?
- A. Realtime
- B. Recording Library
- C. Agent Dashboards
- D. Custom reports
Answer: C
NEW QUESTION 31
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
- A. DECT R4
- B. 1200 Series
- C. 1100 Series
- D. J129
Answer: C
NEW QUESTION 32
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It Is available in more deployment options than other major vendors.
- B. It delivers a lower total cost of ownership compared to all major vendors.
- C. It focuses on the customer's IT relevant needs.
- D. It supports a broader range of endpoints types.
Answer: A,B
NEW QUESTION 33
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using iOS or Android smartphones
- B. Avaya Communicator using iOS or Android smartphones
- C. one-X Mobile Preferred using Windows smartphones
- D. Scopia Mobile using iOS or Android smartphones
Answer: A
NEW QUESTION 34
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It has a smaller touch screen.
- B. It has visible mechanical buttons.
- C. It is not an all glass device.
- D. It does not Include a camera.
Answer: D
NEW QUESTION 35
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 100 participants
- B. 500 participants
- C. 25 participants
- D. 50 participants
Answer: D
NEW QUESTION 36
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- D. The IP Office can be virtualized in either a Nutanix or a VMware environment.
Answer: A
NEW QUESTION 37
Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
- A. Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
- B. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
- C. Add a second Portwell SBCE to provide High Availability (HA).
- D. Add an E1 or T1 line with a combo card.
Answer: D
NEW QUESTION 38
Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?
- A. Amazon AWS AMI
- B. Microsoft Hyper-V
- C. VMware ESXi
- D. KVM
Answer: D
NEW QUESTION 39
In Powered by Offer, when Is Fallback Twinning to an external device provided?
- A. When simultaneous mode for the IP Office user is not available
- B. When the IP Office phone loses contact with the IP Office In the cloud data center
- C. When the mobile device loses contact with the IP Office In the cloud data center
- D. After the mobile device rings an administer-able number of rings.
Answer: D
NEW QUESTION 40
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Avaya Equinox Attendant
- B. Avaya IX Workplace Client
- C. Vantage Connect Client
- D. IP Office Web Client
Answer: B
NEW QUESTION 41
Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
- A. Realtime
- B. Agent Dashboards
- C. Custom reports
- D. Voice Recording Library
Answer: B
NEW QUESTION 42
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- B. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
- C. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: C
NEW QUESTION 43
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