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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score.
The automatic approval of credit card limits are processed based on the following criteria set by the bank:

The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200".
As a Strategy Designer, how do you implement this change?

A) Map the score value in the decision strategy to "<=200".
B) Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"
C) Change the cutoff value in the results tab of the scorecard decision component
D) Change the cutoff value in the results tab of the scorecard model

2. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A) Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
B) Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
C) Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
D) Suppress an action for 10 days if there are five impressions for web channel in the last 14 days

3. You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?

A) Offer relevancy
B) Predicted customer behavior
C) Customer contact policy
D) Offer eligibility

4. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?

A) Set the action availability to Never
B) Set the action availability to Always
C) Set the action availability to Within a defined time period
D) Set the action availability to Template

5. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) "Data."
B) '' .''
C) No prefix. Use directly the property name.
D) "Customer."

Solutions: