Avaya 37820X Deutsch Q&A - in .pdf
- Exam Code: 37820X Deutsch
- Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)
- Updated: Sep 10, 2026
- Q & A: 66 Questions and Answers
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- Updated: Sep 10, 2026
- Q & A: 66 Questions and Answers
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- Exam Code: 37820X Deutsch
- Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)
- Updated: Sep 10, 2026
- Q & A: 66 Questions and Answers
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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Solution Sizing and Bill of Materials | - Solution Configuration
|
| Unified Communications and Collaboration Design | - UC Applications
|
| Implementation and Migration Planning | - Deployment Strategy
|
| Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Networking and Infrastructure Design | - Infrastructure Requirements
|
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Avaya Contact Center Select Remote Agents können ein Avaya Deskphone oder einen Avaya Soft Client verwenden. Welcher Avaya-Softclient wird für Remote Agents auf Avaya Contact Center Select (ACCS) unterstützt?
- A. Avaya Communicator für IOS
- B. Avaya Communicator für Windows
- C. Avaya one-X Communicator für Mac
- D. Avaya one-X Communicator für Windows
Was ist der Vantage-Sprachassistent?
- A. Eine Vantage-Anwendung für den K155
- B. Eine Vantage-Anwendung aus dem Google Play Store
- C. Eine optionale lizenzierte Funktion für jedes Vantage-Gerät
- D. Eine Vantage-Anwendung aus dem Apple App Store
Siehe Szenario: IT-FAC.
IT-FAC ist sehr besorgt über die Zuverlässigkeit, da sie die Fähigkeit benötigen, immer Anrufe zu tätigen und Anrufe entgegenzunehmen.
Sie sind nicht so besorgt über die Zuverlässigkeit von Messaging und anderen Formen der Zusammenarbeit.
Was ist basierend auf den obigen Informationen in der IP Office-Lösung erforderlich, um eine Sicherung für ihre SIP-Trunks und Session Border Controller for Enterprise (SBCE) bereitzustellen?
- A. Fügen Sie POTS-Leitungen (Plain Old Telephone Service) und analoge Module zum IP500 V2 hinzu.
- B. Fügen Sie eine E1- oder T1-Leitung mit einer Combo-Karte hinzu.
- C. Fügen Sie ein zweites Portwell SBCE hinzu, um Hochverfügbarkeit (HA) bereitzustellen.
- D. Duplizieren Sie alle SIP-Trunks, fügen Sie ein weiteres Portwell SBCE und High Availability (HA. licences.
Woher werden in Avaya Contact Center Select Social-Media-Daten in den Agenten-Desktop geladen?
- A. Die Communication Control Toolkit-Datenbank
- B. Die Contact Center Multimedia-Datenbank
- C. Die Contact Center Manager-Verwaltungsdatenbank
- D. Die Contact Center Manager Server-Datenbank
Siehe Szenario: H&H-Ticket.
Das Unternehmen H&H Ticket möchte seine DEFINITY-Systeme durch eine Lösung ersetzen, für die es problemlos Ersatzteile und Wartung erhalten kann. Der Kundenkontakt möchte wissen, warum er zu IP Office"* und nicht zu Avaya Aura migrieren sollte.
Abgesehen davon, dass diese Lösung speziell für die Unterstützung mittelständischer Unternehmen mit bis zu 3000 Benutzern entwickelt wurde, was würden Sie ihnen sonst noch sagen?
- A. IP Office Enthält integrierte Apps wie Voicemail, Audio- und Webzusammenarbeit, Mobilität, IM und Anwesenheit.
- B. IP Office lässt sich in eine Multi-Channel-Contact-Center-Lösung integrieren, die zu Avaya Aura Contact Center migriert werden kann.
- C. IP Office kann entweder in einer Nutanix- oder einer VMware-Umgebung virtualisiert werden.
- D. IP Office verwendet viele der gleichen Komponenten und Anwendungen wie SBCE und System Manager.
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